The Experience A Brand Provides Is The Competitive Battleground Where Business is Won or Lost
Successful businesses create memorable, unique, authentic and motivating brand experiences.
They do this by putting the customer at the heart of the brand. They then take the steps to ensure the brand experience is consistent in every interaction, every touchpoint and every location.
Does Your Business Have A Brand Champion?
Every organization has unique goals and opportunities.
These 4 areas of service are designed to be customized based on business need.
Brand Foundation
Discovery
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Strategy
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Positioning and messaging
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KPIs, scorecards and measurement
Brand Experience
Customer journey mapping
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Voice of customer
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Brand touchpoint design
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Crisis and marketing continuity planning and management
Brand & Product Launches
Branding, positioning and messaging
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Launches for impact
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Customer segmentation
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Organizational alignment
Marketing Momentum
Fractional CMO
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Strategic plans
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Marketing process
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Martech review and management
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Team design and recruitment
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Agency partners resourcing and management